General Manager

Salary: £40,000 per annum

The Living Room Cinema Chipping Norton, a brand-new independent cinema opening in late Spring 2023 in the market town of Chipping Norton, is looking for a General Manager to join their team.

About The Living Room Cinema

Created by the team behind the highly successful and respected Living Room Cinema in Liphook, this local cinema will be a welcoming home from home at the heart of the community; a local cinema like you’ve never experienced before. We care about our surroundings, our environment, our experience and our people, but most of all we care about our guests.

The General Manager will be responsible for the over-all day to day running of the cinema, leading the team to ensure that first class customer service is delivered whilst key targets are met in line with our community focused values, complying with health and safety and legal requirements. In the run up to the cinema opening, they will work alongside the CEO and wider development team to make sure that all aspects of cinema development, recruitment and launch process are complete.

• Hours: Full time
• Location: Chipping Norton, Oxfordshire

Role Responsibilities

Pre-Opening

Alongside the CEO and wider development team:

• Recruitment and induction of the front of house team and, alongside specialist training providers, make sure that all staff are sufficiently trained in all relevant areas
• All necessary FOH staff contracts, policies, procedures and manuals are produced
• All FOH staff are correctly set up on payroll and enrolled in appropriate pension schemes
• All IT infrastructure is in place and tested
• All stock contracts are in place and initial orders are placed
• Make sure that all external contracts – waste disposal, pest management etc – are in place
• Alongside the CEO, Board of Directors and Marketing Executive, develop and execute a launch strategy for the cinema to encompass social, press and print, and physical events for friends & family opening, shareholder events and the grand opening
• Any other ad-hoc duties necessary for the opening of the cinema

Post-Opening

• Take over-all responsibility for all aspects of the running of the venue ensuring that all health and safety, legal, financial and licencing requirements are complied with at all times
• Delegate tasks and organise the team in a fast-paced environment
• Ensure that first rate customer service is delivered at all times, in particular to key stakeholders such as founder members and local based – shareholders
• Create a welcoming environment for customers and a working culture in which staff are engaged, motivated, supported and stimulated
• Line-manage all Front of House staff, providing on-going training, coaching and development as required and recruiting for replacement staff when required
• Ensuring that all key performance metrics are achieved in line with budget
• Stock and cost control of F&B items
• Oversee events and private hires facilitated by the events team and Front of House manager to ensure that they are delivered to the highest possible standard
• Liaise with the CEO and any external contractors as required regarding to ongoing maintenance and repair of the cinema building and the equipment within it
• Analyse performance to constantly be able to optimise admissions and F&B revenue, and to contribute towards future budgeting processes
• Be responsible for full compliance with audits
• Support the Marketing Executive and the CEO in establishing the cinema as a community asset and to develop relationships with local press and partners
• Supporting the CEO, deputise on key critical decisions regarding the business when required

Person Specification

• Experience in a similar general management role, preferably within the cinema sector
• Financially astute with experience of working towards targets and to budgets
• Personable and a natural leader, as well as an effective communicator
• Knowledge of the local area, population, and businesses. A real passion for integrating the cinema into the heart of the community
• Enjoys taking initiative and introducing new and creative concepts to a venue
• Self-motivated and thrives on having autonomy. Empowered to and has the confidence to make key decisions independently
• Naturally personable and an ambassador for the venue
• Technology literate
• The willingness to work flexible hours and shifts to suit the needs of the business
• Passionate about cinema, films and events

Why Work for Us?

Put simply, we will strive to be the best employer in the area. We want to be known for providing a rewarding and stimulating working environment, showing flexibility and understanding towards our employees.

As well as a competitive salary and a generous employer pension scheme, you can enjoy a range of other perks such as cinema tickets, a generous holiday allowance and other employee benefits, partnership offers and welfare packages.

Most of all though, we strongly believe that you should love what you do. We will make sure that it is always a pleasure to come to work and, like us, you will be proud to work for The Living Room Cinema Chipping Norton.

Applications

To apply, please send a CV and covering letter to: claire@thelivingroomcinema.co.uk outlining why you are the correct person for the role. The closing date for this position is Friday 10 February 2023 and interviews will take place from the following week.

The closing date for this position is 10/02/2023 at 00:00