Front of House Manager

Salary: £24,000 per annum

The Rio Cinema in Dalston is one of London’s best loved community cinemas and a registered charity. We are seeking an experienced Front of House Manager, to lead the FOH team and ensure the delivery of excellent customer service.

The role

Responsible for supporting the Operations Manager in the day-to-day management of the cinema, the FOH Manager will also assign the weekly staff rota, oversee bar and retail sales, weekly ordering and the monthly stocktake. They will be required to operate the digital projector when on duty (training can be provided) and ensure that the building is always safe and welcoming to audiences and visitors.

The right candidate will be able to demonstrate leadership and confidence in a customer facing role and calmness under pressure. The Rio hosts a huge array of films and special events and no one week is the same as the next, so you will need to be adaptable and solution driven.

Experience of working and managing a team in an arts or a hospitality venue is preferable and evening and weekend work is required.

The Rio is an equal opportunities employer and we welcome and encourage applications from people from all communities, particularly those from backgrounds currently under-represented in our workforce, recognising that a diverse workforce benefits both our organisation and community it serves.

To apply

Please download the job description and equality monitoring from our website.

Please send a CV, cover letter and completed equality monitoring form to recruitment@riocinema.org.uk by 12 noon on 15 June 2021. Please ensure you include ‘[Your first name] [Your surname] Application: FOH Manager’ in the subject heading of your email.

The closing date for this position is 15/06/2021 at 12:00