Customer Services Assistants

Salary: National Minimum Wage (if under 23) or National Living Wage (if over 23)

Showroom Workstation is looking for Customer Service Assistants to join their team.

About Showroom

Showroom Workstation is Sheffield’s only media arts complex operating a popular independent café/bar, conference and events facility, four-screen cinema, and creative industries managed workspace.

About the role

As a CSA, you will be a key point of contact for our customers, anticipating and responding to their needs to ensure every visit to our venue is memorable.  The responsibilities of our CSA’s vary according to what’s going on – generally the role will involve selling and serving food and drink in the bar and front of house assistance in the cinema areas; but also could involve helping with the running of our conferences, events and year-round programme of festivals, working across all areas of our beautiful art-deco building.  We also have occasional short term opportunities for staff to get involved in working in other departments of the Company.

Please note that we operate Monday-Sunday, so all postholders will be required to work weekends and evenings on a fair rota basis, subject to business requirements.

Experience would be useful, but full training will be given, so if you are friendly, hard-working, flexible and have a helpful can-do attitude we’d love you to apply.

When applying, please state the number of hours you are available each week and indicate any regular days of the week, or times, that you are not available.

Staff benefits: staff associate membership (free cinema tickets), opportunities to attend special events and screenings, discounted food and drink, access to cycle to work scheme, company pension (terms apply).

Please note that to cover the full range of responsibilities in the role, the sale of alcohol will be involved, so applicants would need to be aged 18 and over. Please be fully aware of this when applying.

Variable contracts with variable hours available (ranging from zero to 28 hours per week). Please specify on the application form.

Applications

We are proud to be recognised as Investors in Diversity* and have in place a positive action plan, to increase the diversity of our workforce. We therefore encourage applications from people from Black, Asian, and Minority Ethnic diverse backgrounds and other diverse communities.

To apply, please follow our process by completing our application form, which is contained in our job pack. To ensure our selection process gives fair consideration to all applicants please be aware that we do not shortlist from CVs and we will remove any that are received with applications.

For more information and to download an application pack please visit our website.

or email Richard Rawson, Administrator: richard.rawson@srws.org.uk  

Up to Thursday 21 December only, you can also call 0114 279 6511 and ask for a job pack to be sent to you or call in and collect one from us.

If you need any assistance with completing the application form, please get in contact.

 Interviews will be held the week ending: 5 January 2024

Completed application forms can either be emailed to richard.rawson@srws.org.uk or delivered in person to the Workstation reception team (hand-delivered applications up to Thursday 21 December only).

*https://nationalcentrefordiversity.com/diversity-accreditations/investors-in-diversity/

The closing date for this position is 28/12/2023 at 12:00