Head of Hospitality

Salary: £37,000

Tyneside Cinema is seeking a new Head of Hospitality to help support the continued growth of Tyneside Cinema Bar Café, Vicolo and Events. 

Role details

• Full-time
• Permanent
• For full details and to apply, see Tyneside Cinema’s Jobs and Opportunities page.

Role responsibilities

• Lead the department to profitability by achieving or exceeding budgeted contribution for the Trading Company.
• Awareness and understanding of Trading Company results and an ability to assess; analyse and communicate Trading Company performance.
• Strategic contribution to the creation of the Trading Company annual budget process.
• Oversee the design and creation of menus that provide the venue with an hospitality identity and drive revenue generation.
• Establish process and procedure, targets, KPI’s, and schedules that minimise financial risk to the business.
• Oversee the management of the EPOS/procurement system.
• Ensure optimization of the supply chain and the use made of raw materials – minimising waste.
• Successfully achieve internal and external audit results.
• Actively manage the process of stocktaking.
• Manage, analyse and action outcomes from payroll reports ensuring minimal financial risk to the Trading Company.
• Ensure that the team deliver operational efficiencies and achieve wage % through overseeing the optimal use of resources on a daily basis (people and physical).
• Drive a culture of excellence – positively endorse and contribute to the Company philosophy of being the destination of choice for customers.
• Support a culture of succession planning and actively encourage the development of an F&B talent pool through staff motivation and empowerment, leading training and appraisals.
• Develop F&B growth through implementing strategies and operational plans for the business based on an understanding of the market and industry trends.
• Commit to driving an open, honest and consistent communication culture focused on operational improvement ideas, rationale and brand identity.
• Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; establishing personal networks and benchmarking practices.
• Ensure that all policies and procedures are carried out and maintained in accordance with defined legislative and company criteria.
• Leads by example in the importance and responsibilities of maintaining all license objectives.
• Actively demonstrates knowledge of Personal Liquor Licensing.
• Owns and drives a culture of safety first in all areas of the venue.
• Ensure compliance to all legislative food safety and H&S policies.
• Ensure stocktaking is completed accurately and is accountable for all stock results.
• Daily demonstrates legislative compliance, adherence and knowledge to: Liquor License Conditions & Codes of Practice, Stock and Stores Control, Responsible Sale of alcohol, Data Protection and Health & Safety

Person specifications

• Level 3 Food Hygiene Certificate
• Food allergy awareness training
• Personal license
• Ability to facilitate teams and build relationships through coaching
• IT Literate – MS Office/EPOS
• 3+ years in a management position
• Extensive knowledge and understanding of the relevant legislation on the responsible service of alcohol.
• Extensive knowledge and understanding of the relevant rules and regulations on the H&S legislation of kitchen and restaurant operations.
• Stocktaking experience and knowledge.
• Solid understanding of leadership and management practices.
• DPS

How to apply

For more information and to apply, see the job pack via Tyneside Cinema’s Jobs and Opportunities page.

The closing date for this position is 09/12/2024 at 17:00