Technical Support / Design & Media Production Specialist RAI FILM Festival 2025

Salary: Pro-rata, £35,230 per annum

RAI are seeking a versatile and skilled Technical, Design and Media Support Specialist to join our film festival team. This hybrid role combines the responsibilities of managing technical operations and overseeing the design and production of visual and media content.

Role details:

• Ful time (35hrs p/w)
• Fixed term (3.5 months)
• Mix of in-person and remote working
• Flexible working with extended hours during the festival

Role responsibilities:

Technical Operations

• Online Platform Management: Prepare and manage the online festival platform, handle inquiries, and troubleshoot issues as needed.
• Coordinate with venue staff to ensure all technical needs are met including the preparation and transfer of DCPs and other media.
• Oversee the technical setup and operation of online streaming platforms, ensuring high-quality video and audio transmission.
• Manage virtual event and conference platforms for online screenings, panels, and Q&A sessions.
• Troubleshoot and resolve technical issues for online events in real-time.
• Provide real-time technical support to filmmakers, presenters, and attendees during both online and in-person events.
• Address technical inquiries and issues, such as audio/visual malfunctions, streaming errors, or login difficulties.
• Offer guidance on the use of festival platforms and technology to participants and staff.
• Develop and maintain FAQs and support documentation for common technical issues.
• Onboard all content to an online streaming platform, manage the technical needs for in-person venues, and oversee the smooth transfer of DCPs

Design and Media Production

• Design and Branding: Create visually engaging marketing materials, including digital and print advertisements, the official film programme, social media graphics and templates, holding screens for in cinema and online
• Take ownership of the entire design process, from conceptualisation to execution, staying up-to-date with industry trends and best practices to bring fresh and innovative ideas to the table.
• Media Production: Produce trailers, pre-roll videos, and all visual content that contributes to a cohesive festival experience.
• Brand Cohesion: Work closely with the film festival and marketing and communications team to ensure a cohesive festival identity and consistent visual communication across platforms.

Role requirements:

• Minimum of 3-5 years in technical support, audiovisual setup, or media production, preferably in an event or film festival setting.
• At least one year of post-grad experience. A strong portfolio showcasing your creative talent and versatility across various design and video mediums.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects).
• Strong technical troubleshooting skills and familiarity with digital content formats and streaming technology.
• Excellent design and media production skills, with experience in both print and digital media.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks.
• Strong communication skills to effectively collaborate with team members and present your ideas.
• Ability to work in a fast-paced, deadline-driven environment while maintaining a keen attention to detail.

How to apply:

Please email applications, including a cover letter, CV and the contact details of two referees, to admin@therai.org.uk, by 1 December 2024 (12.00 midnight GMT).

Referees will only be contacted for the successful candidate after interview.

RAI FILM Festival is committed to creating an inclusive and diverse working environment and welcomes applications from all backgrounds.

The closing date for this position is 01/12/2024 at 12:00