Duty Manager (Seasonal contract)

Salary: £13 per hour

The Castle Cinema is looking for a Duty Manager to join their team on a seasonal contract until March, with the potential to become permanent. 

About The Castle Cinema

The Castle Cinema is an independent community cinema in Hackney, and the reincarnation of one of London’s earliest cinemas! Built in 1913 as The Castle Electric Theatre, the original cinema closed in 1958 and re-opened in 2017 after a successful crowdfunding campaign. Since then we’ve built strong ties to the community, working hard to ensure we’re serving everyone’s needs.

With two beautiful screens and a stunning bar, we’re passionate about great films, delicious refreshments and genuine service, and want a trip to The Castle to be remarkable for all three. We’re proud to have built a great team and organisational culture based on the following values: Honest and generous; Friendly and informal; Diverse and inclusive.

We endeavour to reach a broad range of audiences, and we’ve developed five Community Goals: Improve access for disabled guests | Develop underserved audiences | Support and enhance education locally | Nurture a diverse team | Maintain an inclusive and thought-provoking programme for all

A diverse workforce benefits both our organisation and the community it serves, and we encourage candidates who reflect the local community, and those underrepresented in the arts. This includes marginalised cultures and ethnicities, LGBTQ+ folk and those who are neurodiverse or disabled.

Purpose of the role

Our Duty Managers are a crucial part of our management team, and responsible for the day to day running of cinema – maintaining high standards, guiding the team, and ensuring an outstanding customer experience.

To see a full list of responsibilities, please read the job description.

Person specification

Essential:

• Excellent communication skills and demeanour with customers, colleagues and managers
• Available to work a variety of shift patterns, including evenings, weekends and holidays
• Punctual and reliable
• Keen attention to detail and a positive & proactive approach to solving problems
• A strong work ethic. Leading by example.
• Natural leadership and ability to effectively delegate tasks.
• Experience of working in a customer service or hospitality/arts environment.

Desirable:

• Experience in a management role, ideally in customer service, hospitality or an arts venue
• Previous bar or cafe work/experience working with stock
• Training and certification – personal licence; first aid; food hygiene
• Projection and technical knowledge

Further information

Please see further details about the role and how to apply in the job description.

The closing date for this position is 10/12/2023 at 23:59